Chatydesk by Ozprix
The GDPR-First WhatsApp CRM for DACH SMEs

Turn WhatsApp Into Your GDPR-First Customer Workspace

Manage messages, bookings, and payments in one workspace — built GDPR-first for German-speaking SMEs and expat-serving businesses across DACH, with flat EUR pricing and no hidden fees or message markups.

Official Meta Cloud API

Built for compliant business messaging

EU-Hosted & GDPR-First

Consent tracking, opt-out & data export built in

Shared Inbox
Follow-Up Automation
Sales Pipeline
W

TikTok Bot (Test User)

Active Autopilot

Hi there! I saw your TikTok. I want to book a consulting session.
14:30
Hi! 👋 Chatydesk here. I can get that scheduled for you in seconds. Just type "book" to see my open timeslots.
14:30
GDPR-Compliant Hosting
Meta Authorized Webhooks
SECURED BY AES-256-GCM
POWERFUL CRM CAPABILITIES

Designed to turn leads into booked appointments.

Stop losing consultation sales to cluttered messaging apps. Manage client workflows, templates, and scheduling automatically.

Unified Shared Inbox

Read and reply to your clients in one clean panel. Assign threads to specific teammates, tag customers, write internal notes, and never lose a lead in chat clutter.

#sales#tutoringAssignee: Kwame

Autopilot Scheduling

Let clients book slot times directly in their WhatsApp chat window. Automatically checks your calendar availability in real-time and prevents double bookings.

Fri 14:00Fri 15:00Booked: +49...

Diaspora Timezone Assist

Coordinate booking times across different countries instantly. Shows live side-by-side local clocks for your agents and international clients to eliminate timezone confusion.

🇩🇪 Munich14:00
←→
🇬🇭 Accra12:00

Stripe Checkout & Receipts

Generate secure payment links right in the chat. Customers pay by card, and Chatydesk instantly sends them a branded digital receipt they can save as a PDF, then updates their CRM status.

Paid €50.00
Invoice #1024

Kanban Sales Pipelines

Track deal pipelines with custom drag-and-drop stages. Slide clients from prospect to won and view your cumulative pipeline sales values in real-time.

Negotiation

No-Code Conditional Flows

Configure greeting sequences, instant out-of-office autoreplies, and intelligent keyword logic rules to triage hot prospects before routing to human agents.

IF"ooo"Send OOO Auto-Reply
NATIVE INTEGRATIONS

Built on the official rails.

No scraped WhatsApp Web sessions, no grey-market gateways. Every connection runs over the platforms' official APIs, and you can watch each one's health from your dashboard.

Credentials encrypted with AES-256-GCM · EU-hosted
Connection Health
All systems operational

Meta WhatsApp Cloud API

Official Partner Rail

The backbone of Chatydesk. Your WhatsApp Business Account talks directly to Meta: verified badges, instant webhooks, and none of the ban risk that unofficial tools carry.

99.99%

Uptime

~1.2s

Webhook

100%

Official API

Connected

Stripe Checkout

Payment links in chat. Paid means booked, receipt sent, 0% platform fees.

Synced

Google Calendar & Outlook

Real availability checked before any slot is offered. Double bookings can't happen.

Ready

Branded Video Rooms

Consultations at /meet on your own domain. No app install for clients.

GET /api/diagnostics · 200 OKLive in your dashboard under Settings → Diagnostics
EU DATA & GDPR

GDPR-first, not GDPR-later.

Every compliance control DACH businesses ask for is switched on by default — no add-on module, no separate contract to sign.

Hosted in Frankfurt, Germany

Contacts, conversations, and bookings live on Supabase/Postgres infrastructure in Frankfurt (eu-central-1).

Consent tracked automatically

Every contact carries a marketing consent state, so broadcasts only reach people who opted in.

STOP honored instantly

Reply STOP, STOPP, or "abmelden" and marketing messages stop automatically — no manual work.

Export, erase, or delete anytime

Download contacts as CSV, permanently erase a contact, or close your whole account — all from the dashboard.

Official Meta WhatsApp API

Connected exclusively via Meta's Embedded Signup — never a scraped session or gray-market gateway.

Legal & transparency:Privacy Policy·Impressum·Data Deletion
SIMPLE TRANSPARENT PLANS

Same platform. You choose the launch.

Every plan is the full Chatydesk platform. You only choose how much of the setup we do with you. 7-day free trial, no card required, cancel anytime.

Self-Serve
Start today
Full control. You run it.
€39/ month

No setup fee

VAT calculated automatically at checkout

  • The full Chatydesk platform, self-managed
  • 1 WhatsApp number · 2 team seats
  • Shared inbox, pipeline & bookings
  • Stripe payments & receipts (0% fees)
  • Guided setup — wizard, docs & diagnostics
Start 7-day trial

✓ 7-day free trial • No card required

Launch
Most popular
We get you live. You own it.
€39/ month

+ €149 one-time setup

VAT calculated automatically at checkout

  • Everything in Self-Serve
  • We connect your WhatsApp with you on a call
  • Business verification & co-existence, handled
  • Go-live check & team training
  • Priority WhatsApp support
Book your setup

Live this week — we do the WhatsApp connection with you.

Managed
Done for you
We run it. You check results.
€99/ month

+ €349 one-time setup

VAT calculated automatically at checkout

  • Everything in Launch, on Premium
  • Up to 3 numbers · 10 seats
  • Chatbot flows & pipeline built for you
  • Approved templates written & submitted
  • Monthly optimisation + dedicated contact
Book a call

Short fit call first. We build it, you approve, we go live.

Official WhatsApp Business API · No long-term contract — cancel anytime · Hosted in Frankfurt, Germany

Compare what you get

The platform is the same on every plan. The difference is how much of the launch we do for you.

Self-ServeLaunchManaged
The platform
Connected WhatsApp numbers113
Team seats2210
Shared inbox & contacts
Sales pipelines11Unlimited
Booking scheduler & timezone assist
Branded consultation rooms
Stripe payments & receipts (0% fees)
Broadcast campaigns
Auto-replies & out-of-office
Custom chatbot flows
Developer webhooks & API logs
Setup & go-live
Meta business verificationDIY
WhatsApp number connectionDIY
Number co-existence / migration reviewDIY
Account & team configurationDIY
Onboarding / kickoff call
Approved templates preparedDIYDIY
Go-live checkDIY
Team training sessionDIY
Chatbot flow built for you
Sales pipeline built for you
Support
Email support
Priority WhatsApp support
Monthly check-in & optimisation
Dedicated contact
IncludedDIYTool’s there — you set it upNot included
FREQUENTLY ASKED QUESTIONS

Before you connect your number

The questions consultants and small teams ask us most, answered plainly. No surprises after you sign up.

Still unsure about your setup?

Tell us how your number is registered today and we will recommend the safest path.

Ask us directly
01

What does Chatydesk actually manage for me?

Everything that currently lives in scattered WhatsApp threads: customer conversations, contact records, team replies, appointments, payments, follow-ups, broadcasts, and your sales pipeline, all in one workspace. It is built for language schools, local service providers, restaurants and delivery businesses, small e-commerce shops, consultants, and expat-focused consultancies that run their client work primarily over WhatsApp.

02

Is it safe to use with WhatsApp? Will my account get banned?

Chatydesk connects exclusively through Meta’s official WhatsApp Business Cloud API, never through browser extensions or automated WhatsApp Web sessions. That is what eliminates the ban risk unofficial tools carry. You still need to follow Meta’s messaging policies, and we help you stay inside them.

03

How hard is the setup if I am not technical?

You do not need any technical experience. Chatydesk walks you through connecting your Meta WhatsApp Business Account, verifying your number, and preparing approved message templates step by step, and our support team is available throughout onboarding.

04

Can I keep my existing WhatsApp number?

In most cases, yes. The exact path depends on how your number is currently registered with WhatsApp. Before you migrate anything, we review your setup and recommend the safest connection option for your situation.

05

Can my team work the inbox together?

Yes. The shared inbox keeps full customer history, thread assignments, internal notes, and follow-up workflows in one place, so two people never answer the same client twice. Business includes 2 seats; Premium includes up to 10.

06

Are there hidden WhatsApp or payment fees?

No hidden fees. Chatydesk charges a flat monthly subscription and takes 0% of your customer payments. The only one-time charge is the optional setup fee on the Launch and Managed plans, shown upfront on this page. Separately, two third parties bill at their own standard rates: Meta charges for certain WhatsApp business messages, and Stripe applies its normal processing fee when you collect card payments.

07

Is Chatydesk GDPR-compliant?

Yes. Chatydesk is built GDPR-first: marketing consent is tracked per contact, STOP-style keywords opt contacts out of broadcasts automatically, and you can export or permanently erase contact data — or delete your whole account — yourself from the dashboard. See our Privacy Policy for the full list of sub-processors and data processing agreements.

08

Where is my data stored?

In Frankfurt, Germany. Your contacts, conversations, and bookings are stored on Supabase/Postgres infrastructure in the eu-central-1 region — not on US servers.

09

What happens when a customer sends STOP?

Chatydesk recognizes STOP, STOPP, "abmelden", and "unsubscribe" and immediately marks that contact as opted out of marketing broadcasts — no manual work needed. Service messages like booking confirmations still go through, since those are not marketing.

10

What is the difference between Self-Serve, Launch, and Managed?

All three give you the full Chatydesk platform — the difference is how much of the launch we handle. On Self-Serve (€39/mo) you connect WhatsApp and prepare your templates yourself, guided by our setup wizard and docs. On Launch (€39/mo + €149 one-time) we do the WhatsApp connection, business verification and go-live with you on a call. On Managed (€99/mo Premium + €349 one-time) we also build your chatbot flows, sales pipeline and approved templates for you, and keep optimising them each month.

11

What exactly does the one-time setup fee cover?

Real work, done once: Meta business verification, connecting your WhatsApp number the safe official way, co-existence and migration checks, configuring your account and team, preparing approved message templates, and a go-live check so a real customer message lands before you rely on it. It is charged a single time at the start — after that you only pay the monthly subscription.

12

Is there a contract or minimum term?

No. Chatydesk is month-to-month — cancel anytime from your account, and you keep your WhatsApp number and all your data. The one-time setup fee on Launch and Managed is charged only once, at the start, never again.

13

Can I move from Wati, AiSensy, Interakt, or 360dialog?

Yes. Because those tools and Chatydesk all run on the same official WhatsApp Business API, switching is a reconnection, not a rebuild — your number comes with you. We first review how your number is registered today, then walk you through the move so there is no gap in service. On Launch and Managed we do the migration with you on a call.

14

Can I start on Self-Serve and get setup help later?

Yes. Start on Self-Serve today and add a done-with-you Launch setup, or upgrade to Managed, whenever you are ready — your account, contacts and history stay exactly as they are. Nothing is locked in, and you never pay a setup fee twice.